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Return to shopTerms of Service
1. General Provisions
1.1. These Terms of Service (“Terms”) govern the use of the website and services provided by LSEZ LLC “LAUMA MEDICAL” (“Company”), located at st. Ziemelu 19, Liepaja, LV-3405, Latvia.
1.2. By using our website and purchasing our products, you agree to these Terms. If you do not agree with any part of these Terms, you should not use our services.
1.3. The Company reserves the right to update these Terms at any time. Changes will be effective upon posting on the website.
2. Use of the Website
2.1. Users must be at least 18 years old or have parental/guardian consent to use the website and make purchases.
2.2. You agree to provide accurate and complete information when creating an account or making a purchase.
2.3. The Company may suspend or terminate access to users who violate these Terms or engage in fraudulent or harmful activities.
3. Orders and Payments
3.1. All product prices are listed in Euros (EUR) and include applicable taxes unless stated otherwise.
3.2. Payment must be made using the payment methods available on our website. We reserve the right to refuse or cancel any order if fraud or unauthorized transactions are suspected.
3.3. Once an order is placed, you will receive an order confirmation email. This does not constitute acceptance of your order, as we reserve the right to cancel it due to product availability or other reasons.
4. Shipping and Delivery
4.1. Orders will be processed and shipped within the time frame specified on our website.
4.2. Delivery times depend on the shipping method selected and the destination country. Delays may occur due to unforeseen circumstances beyond our control.
4.3. If an order is lost or damaged during shipment, please contact us at lauma@laumamedical.com.
5. Returns and Refunds
5.1. You have the right to return products within 14 days of receipt, provided they are unused, in original packaging, and accompanied by proof of purchase.
5.2. Refunds will be processed within 14 days after receiving the returned item. Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or our error.
5.3. Certain products (e.g., medical or hygienic items) may not be eligible for return for health and safety reasons.
6. Intellectual Property
6.1. All website content, including text, images, and logos, is the intellectual property of the Company and may not be used without prior written consent.
6.2. Unauthorized use, reproduction, or distribution of any content from the website is prohibited.
7. Limitation of Liability
7.1. The Company is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
7.2. We make no warranties regarding the uninterrupted or error-free operation of the website.
8. Privacy and Data Protection
8.1. The collection and processing of personal data are governed by our Privacy Policy, available on our website.
8.2. By using our website, you consent to the collection and use of your data as described in the Privacy Policy.
9. Governing Law and Dispute Resolution
9.1. These Terms are governed by the laws of Latvia. Any disputes shall be resolved through negotiations, and if no agreement is reached, disputes will be handled by the competent courts of Latvia.
10. Contact Information
If you have any questions regarding these Terms, please contact us:
- Company: LSEZ LLC “LAUMA MEDICAL”
- Address: st. Ziemelu 19, Liepaja, LV-3405, Latvia
- Email:lauma@laumamedical.com
- Phone: (+371) 25 66 66 75
Effective Date: March 14, 2025